FAQ

  1. What is your delivery schedule? Our meal prep service delivers on Sundays. We offer flexible delivery options, so you can choose a weekly, bi-weekly, or monthly delivery schedule that works best for you. Out of local delivery zone delivers Tuesday & Wednesday via FedEx. 

  2. What time will my meal prep delivery arrive? Our delivery times may vary depending on your location, but we usually deliver between 9 AM and 5 PM on Sundays.

  3. Can I change my delivery schedule? Yes, you can change your delivery schedule at any time. Simply contact us directly to make changes to your delivery schedule.

  4. What happens if I'm not home when my meal prep delivery arrives? We recommend having someone available to receive your delivery on Sundays. However, if you're not home, we'll leave your meal prep in a safe and secure location.

  5. Can I choose my meals? Yes, you can choose your meals from our menu. We offer a variety of options to meet your dietary needs and taste preferences, including gluten-free, extra protein, and low-carb options.

  6. Are your meals nutritionally balanced? Yes, our meals are expertly crafted by nutritionists and chefs to ensure that they are nutritionally balanced and meet your health and wellness goals.

  7. What happens if I have a food allergy? We take food allergies very seriously. If you have a food allergy, please see our gluten free or soy free options. We do not customize any other allergies. 

  8. Can I cancel my meal prep service? Yes, you can cancel your meal prep service at any time. Simply log into your account through your email, not on our website and search "Manage Subscription" or contact us directly to cancel your service.

  9. What is your refund policy? We offer a 100% satisfaction guarantee for our meal prep service. If you're not completely satisfied with your meals, please contact us and we'll make it right.

SevenDollarMealz.com 100% Money Back Guarantee Policy

At SevenDollarMealz.com, our commitment to providing you with high-quality, delicious meals at affordable prices is unwavering. We want you to be completely satisfied with your dining experience, and to ensure your confidence in our service, we offer a 100% Money Back Guarantee.

Our Guarantee:

If you are not completely satisfied with your order from SevenDollarMealz.com for any reason, we will refund 100% of your purchase price. We stand behind the quality of our meals and our service, and we are dedicated to making it right if you are not completely happy with your meal.

Terms and Conditions:

  1. Eligibility: To be eligible for our 100% Money Back Guarantee, you must have placed an order on SevenDollarMealz.com.

  2. Request for Refund: If you are dissatisfied with your meal, please contact our customer support team within 48 hours of receiving your order to request a refund. You can reach us through our online chat on our website.

  3. Provide Feedback: We value your feedback. In your refund request, kindly provide details about your dissatisfaction, including your order number and a brief description of the issue. This will help us improve our service.

  4. Refund Process: Upon receiving your refund request, our customer support team will review your case promptly. If your request is approved, we will process the refund within [insert number of business days]. You will receive the refund via the original payment method used for the order.

  5. Limits to the Guarantee: This Money Back Guarantee applies to the purchase price of the meal(s) only and does not cover any additional fees such as delivery charges, tips, or taxes.

  6. Abuse of Guarantee: SevenDollarMealz.com reserves the right to deny a refund in cases of suspected fraudulent activity or abuse of this Money Back Guarantee policy.

  7. Changes to the Policy: We may update or modify this policy from time to time. Please check our website for the most up-to-date version.

Contact Us:

If you have any questions or concerns regarding our Money Back Guarantee Policy or any other aspect of our service, please do not hesitate to contact us through our online chat on our website.

At SevenDollarMealz.com, your satisfaction is our priority, and we look forward to serving you delicious meals with confidence in our 100% Money Back Guarantee.

Last Updated: September 10th 2023